For some, enthusiasm for virtual learning was instant, while for others, the nudge toward platforms like Zoom or Teams came from the COVID-19 pandemic. In any case, the rapid tech advancements of the past decade make screen-based learning cost and time efficient, yet some team members might still find virtual platforms intimidating. Through proper planning, engaging learning tools, and collaboration, training your teams virtually can be a rewarding experience for all.  

The experts at CATMEDIA have a wealth of experience when it comes to training virtual teams and has provided a few pointers that will elevate your next training session! 

1. Identify specific skill gaps and training needs within teams.

Crafting an optimal learning experience hinges upon a thorough assessment of participants’ skillsets and inclinations. While everyone arrives with a distinctive array of talents, it’s crucial to acknowledge that potential gaps may exist between their capabilities and the demands of organizational objectives. In the pursuit of understanding your participants, the following strategies serve as invaluable tools for unearthing powerful insights:

• Employee Assessments: As mentioned previously in this blog, assessments are the most effective and empirically tested way of evaluating specific leadership competencies. Assessments such as the Clifton StrengthsFinder help with valuable insights into each employee’s strengths, weaknesses, and preferences. This information can be used to tailor individualized development plans and training programs. 
• Skills Mapping: Creating skill maps that outline the desired skills and competencies for various roles within the team, organization, or program outcomes. By comparing these skill maps with individual participant profiles, you can identify gaps between current skills and the skills required for future growth and advancement.

2. Provide additional resources for continuous learning and skill improvement.

Before getting into the weeds of things, it’s important to note that up to 70% of information learned in a single day isn’t stored in long-term memory and is eventually forgotten (Grineva, 2022). Therefore, the follow-up for virtual learning programs is just as important as the program itself. 

Potential follow-up strategies include:

• Providing participants with an opportunity to apply the knowledge they’ve learned. The more opportunities that the participant must engage with the content, the greater their memory retention will be. This could be in the format of a quiz, open-ended written reflection/discussion, interactive modules (View #3 for more information about this.), or Capstone projects.
• Utilizing spaced repetition techniques. This is a memory technique that involves revisiting key concepts at spaced intervals, or study sessions. This method is more effective than “cramming” because it allows your memory recall to be activated, optimizing the chances of transferring information to long-term memory. This could be in the format of a review session or e-mail highlighting key points of training.
• Encouraging peer collaboration and discussion: Explaining concepts to others and engaging in discussions can solidify understanding and create new learning pathways. This could be in the format of online forums or discussion groups where participants can engage in peer-to-peer conversations about the material enhances retention.

3.Utilize interactive modules, case studies, and simulations for engaging learning.

Recognizing the limitations of traditional passive learning, innovative approaches have emerged to captivate learners’ attention and cultivate active participation. The implementation of interactive modules, case studies, and simulations are tools that organizations can leverage to cultivate an immersive and dynamic learning experience.  By harnessing these methods, learners are propelled beyond theoretical comprehension, plunging into scenarios that demand critical thinking, decision-making, and practical application. 

• Interactive Learning Modules: Develop interactive online modules that allow learners to actively engage with the content. These modules can include quizzes, drag-and-drop exercises, interactive videos, and scenario-based simulations to enhance understanding and retention.
• Real-world Case Studies: Integrate real-world case studies into the learning material to provide practical examples that learners can relate to. Analyzing these cases encourages critical thinking and problem-solving skills, helping learners bridge the gap between theory and application.
• Immersive Simulations: Incorporate immersive simulations that replicate real-life situations, enabling learners to make decisions and observe consequences in a risk-free environment. Simulations enhance experiential learning and enable learners to practice skills and strategies without real-world implications.

4. Optimize virtual team projects and group exercises.

Modern technology allows for team collaboration to occur despite geographical or physical barriers. The fusion of team projects and virtual learning uncovers the interplay between technology-enhanced teamwork and skill acquisition. Learners can connect like never before with the click of a button:

• Cross-functional Collaborations: Engage virtual teams in multifunctional projects that require members to contribute diverse expertise. This approach not only encourages skill-sharing but also fosters a holistic understanding of project dynamics, mirroring real-world collaborative scenarios.

• Simulated Team Challenges: Design virtual group exercises that simulate real challenges faced in the industry or field. These exercises encourage team members to collectively brainstorm solutions, replicate decision-making processes, and enhance problem-solving skills in a controlled environment.

• Global Perspective Integration: Form diverse virtual teams composed of individuals from different geographical locations or educational backgrounds. By working on projects that demand cross-cultural awareness and time zone management, participants gain insights into the complexities of global collaboration while refining adaptability and communication skills.

In summary, to optimize your learners’ experience with any virtual program, it is necessary to take a comprehensive look at:

• Knowing your participants’ existing skillsets (and growth opportunities) via assessments and skills mapping.
• Provide a follow-up after your training to ensure that key concepts have been solidified. This can look like study sessions, peer chat groups, and quizzes.
• Curate the curriculum of your program to include engaging and relevant content that will keep the attention of your participants. This can be in the form of interactive modules, case studies, etc.
• Allow your program participants to ideate amongst themselves to form a deeper understanding of course material. This can look like team challenges, group study sessions, etc.

Contact CATMEDIA today to see how we can help you elevate your next virtual training.